Havasu Aesthetics Policies

All sales are final. We do not offer refunds on services, treatments, or products, including those purchased in advance and not yet used. 

All gift cards are valid for 90 days from the date of purchase and are non-refundable and non-transferable. Similarly, all services and packages must be used within 90 days of purchase unless otherwise approved by staff. Expired services or products will not be eligible for refund or credit.

We kindly ask that you arrive on time for your appointment. A 10-minute grace period is provided; however, if you are more than 10 minutes late, your appointment may be forfeited, and your deposit will be retained.

We require a minimum of 24 hours’ notice for cancellations or rescheduling. Failure to provide adequate notice may result in the loss of your booking fee and/or a cancellation charge.

We understand that life happens and strive to be as accommodating as possible. If you are experiencing any issues that may affect your appointment, please reach out to us as soon as possible so we can do our best to work with you.

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